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MobileSupport for SAMSUNG

7.2.0.445 bởi RSUPPORT Co., Ltd.

(0 Đánh giá) tháng 7 09, 2025

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Phiên bản
7.2.0.445

Cập nhật
tháng 7 09, 2025

Nhà phát triển
RSUPPORT Co., Ltd.

Danh mục
Finance

Nền tảng
Android

Lượt tải
0

Giấy phép
Free

Tên gói
com.rsupport.rs.activity.rsupport.sec

Báo cáo
Báo lỗi

Truy cập trang

Tìm hiểu thêm về MobileSupport for SAMSUNG

Rsupport’s ‘MobileSupport – RemoteCall’ application allows support representatives to remotely access customers’ mobile devices to identify and resolve issues in real-time. With ‘MobileSupport – RemoteCall’, support representatives are able to provide secure and reliable support without having to have the customer visit a support center.

[Key Features]

1. Screen Control
View and control customers' mobile devices in real-time to collaboratively identify and resolve issues.

2. On-screen Drawing
Mark important areas for the customer to see to communicate certain points more clearly.

3. Text Chat
MobileSupport – RemoteCall’s in-app chat feature allows customers and support representatives to conveniently communicate with each other during support sessions.

4. Simple Connection
Getting connected is easy. All the customer needs to do is enter the 6-digit connection code provided by the support representative.

[Receiving Mobile Device Support - Customers]

1. Download, install, and then launch the ‘MobileSupport’ application.
2. Enter the 6-digit connection code provided by the support representative, then click ‘OK’.
3. Engage in real-time video support.
4. Close the application once video support session has ended.

* Recommended OS : 4.0 ~ 4.1